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 FAQ
 Cannot print out the data created by GP-PRO/PB3 C-Package such as Screen, D-script and Alarm from the PC

It is possible to print out the data created by GP-PRO/PB3 C-Package such as Screen, D-script, Alarm and GP system settings from the PC.

-If you cannot print out, please check the following;

1. Are Date/Time/File Name printed out? Countermeasure1
2. Is nothing printed out? (Paper is totally blank) Countermeasure2
3. Is the [Save As] window displayed? Countermeasure3
   

-Countermeasure

Countermeasure1
Please check the settings of [Print] dialog box
 
[A] Wish to print out a screen image from PC 1. Click on the [Print] icon of the project Manager. -> In [Screen] tab, select the screen type to be printed.
2. As for the item with [Detail] icon, click on it and put a check mark on the [Screen Hard Copy].
3. At last, click on [OK] in the [Print] dialog box and start printing.
[B] Wish to print out screens or a list of each settings from PC 1. Click on the [Print] icon of the project Manager. -> In [Project Information] tab, select the screen type to be printed.
2. As for the item with [Detail] icon, click on it and put a check mark on the [Screen Hard Copy].
3. At last, click on [OK] in the [Print] dialog box and start printing.

Nothing is checked

If nothing is selected, [Nothing to print] error appears when clicking [OK] on the Print dialog box, and you cannot print it out.
 

Countermeasure2
The printer's ink might be running out.
Please check if the data such as Excel and word (data which is not from Screen Creation Software) can be printed out.
Can be printed out The cause could be the error of the Screen Creation Software. Please contact your local Pro-face Support Branch Office.
Cannot be printed out The cause is the error of the printer. Please check the printer's settings.

Countermeasure3
There is a check mark on [Print to File]. With a check mark on it, you cannot print out from the printer, so please clear the check mark.
   
What is [Print to File]? When [Print to File] is checked, the data is saved as a RTF text file on your PC. Therefore, the data won't be printed out from the printer.
→For details of settings, click here

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