FAQ

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FAQ

The dialog box says [Protocol file not found] when transfer the file.

Possible Factors

1.	The necessary [Protocol File] might have been deleted or moved from the folder of the Screen Create Software that had been installed on PC.
2.	There is a possibility that the necessary [Protocol File] was not installed properly when it was installed on PC.

Solution

Please install the Screen Creation Software again.

At that time, please select [Normal] , not [Custom] as install setup type.