T.2.3.3 Does the computer recognize the display unit? (GP-4100 Series)

Cause

When connecting the GP-4000 series to the computer with a USB cable, repeatedly turning the GP-4000 series unit ON/OFF may cause the computer to not recognize the GP-4000 series unit any more.

Solution

Do the following to recognize the display unit again.

  1. Click [Control Panel] from the Start button.

  2. After the [Control Panel] window opens, double-click [System].

  3. After the [System Properties] window opens, click the [Hardware] tab and select [Device Manager].

  4. After the [Device Manager] window opens, click the [+] mark to the left of [USB (Universal Serial Bus) Controller]. Right-click and then click [Scan for hardware changes].