T.6.1 安装期间显示的错误

错误消息	原因及解决方法	参考
GP-Pro EX is not supported by this operating system.Installation will now end.	Confirm that the installation environment (operating system) is compatible with GP-Pro EX.Retry GP-Pro EX installation with a compatible operating system.	1.3 运行环境
未找到人机界面信息文件，无法打开工程。	The project cannot open because the Display-Info-File was not found.Install the file again.	Readme.txt in the Install DVD-ROM
未找到PLC信息文件，无法打开工程。	The project cannot open because the PLC-Info-File was not found.Install the file again.
The following applications are already installed. GP-Pro EX ..** Transfer Tool ..** (..** displays the version.) Installation is not possible in conjunction with these applications.Please uninstall the applications, and start installation again. Do you uninstall these applications?	现有GP-Pro EX程序不能与GP-Pro EX程序的最新版本并存。 To install the latest version of the GP-Pro EX program, select [OK] and uninstall the current GP-Pro EX program.After uninstallation is completed, the system starts installing the latest version of the GP-Pro EX program.

错误消息	原因及解决方法	参考
Win GP is not supported by this operating system.Installation will now end.	请确认安装软件所用的操作系统。
You cannot install WinGP when Pro-Server with Pro-Studio is installed. 卸载Pro-Server with Pro-Studio后再安装WinGP。 WinGP can co-exist with Pro-Server EX V1.10 or higher, which has the same functionality as Pro-Server with Pro-Studio.	After uninstalling Pro-Server with Pro-Studio, install WinGP.If you need to use features available in Pro-Server with Pro-Studio, use Pro-Server EX version 1.10 or later.	38.3.2.1 安装步骤 - WinGP
You cannot install WinGP when any version before V1.10 of Pro-Server EX is installed. You can continue installing after you either uninstall Pro-Server EX, or upgrade to Pro-Server EX V1.10 or higher.	卸载Pro-Server EX(V1.10以下版本)后，安装WinGP。或更新Pro-Server EX至V1.10或以上版本，然后安装WinGP。	38.3.2.2 卸载步骤 - WinGP
A different version of Pro-Server EX is already installed.Please uninstall, and then continue installing Pro-Server EX.	This error message appears if you try to install versions of Pro-Server EX earlier than version 1.10 into an IPC with WinGP already installed.In this case, use Pro-Server EX version 1.10 or later.
You cannot install Pro-Server EX when the WinGP SDK is installed.Uninstall WinGP and continue installing Pro-Server EX? Note:WinGP SDK applications are compatible with Pro-Server EX.All you need to do is set up the network node in Pro-Server.	如果选择[Yes]：将在卸载WinGP SDK后安装Pro-Server V1.10。如需使用通过WinGP SDK创建的应用程序，请在NPX中注册WinGP节点名[#WinGP]。如果选择[No]：安装将停止。
Could not launch the installer of WinGP SDK	安装程序配置错误。 Install the program from the GP-Pro EX DVD-ROM.	38.3.2.1 安装步骤 - WinGP
The following applications are already installed. WinGP ..** (..** displays the version.) Installation is not possible in conjunction with these applications.Please uninstall the applications, and start installation again. Do you uninstall these applications?	已安装的WinGP版本与新版本不能并存。 To install the latest version of the WinGP program, select [OK] and uninstall the current WinGP program.After the uninstall is complete, the system starts installing the latest version of the program.	38.3.2.2 卸载步骤 - WinGP

错误消息	原因及解决方法	参考
The GP remote printer server is not supported by this operating system.	请确认安装软件所用的操作系统。	-
Unable to use FTP service.Please check if Internet Information Service (IIS) is installed and the FTP Service is enabled.	从Windows安装CD中安装IIS FTP服务。	-
Failed to delete the destination folder.	手动删除安装目标文件夹。	-
Installation path is too long.Please define a shorter path.	将程序安装到一个路径名不超过122字节的文件夹中。	-
No user name.	The [Install] button was clicked without a [UserName] being entered.Enter the user name.	-
No domain name.	[Use Domain] is selected but the [Install] button was clicked without a [Domain] being entered.Enter the domain name.For a local account, clear [Use Domain].	-
Failed to start FTP server.	The FTP server may not be installed or may be invalid.Install the IIS FTP service from the Windows installation CD.	-
FTP home directory length is too long.	FTP主页目录路径的长度超过了127个字节。修改IIS FTP服务设置，使主页目录长度不超过127字节。	-
Failed to register GpRemotePrinterServer service.	您没有管理权限。在有管理权限的用户下安装该工具。	-
Failed to start GpRemotePrinterServer service.Check if the service is available for the access level of the current user.	指定用户不存在或密码错误。指定用户可能没有足够的接入权利。 Check the user ID and password.Plus, check if the user has rights to [Logon as Service].	-

错误消息

原因及解决方法

参考

The following applications are already installed.

GP-Viewer EX: *.**.***

(*.**.*** displays the version.)

Installation is not possible in conjunction with these applications. Please uninstall the applications, and start installation again.
Do you uninstall these applications?

The current GP-Viewer program cannot coexist with the latest version of the GP-Viewer program.To install the latest version of the GP-Viewer program, select [OK] and uninstall the current GP-Viewer program.After the uninstall is complete, the system starts installing the latest version of the program.

37.4.3 安装和卸载GP-Viewer EX

错误消息

原因及解决方法

参考

The following applications are already installed.

Camera-Viewer EX: *.**.***

(*.**.*** displays the version.)

Installation is not possible in conjunction with these applications. Please uninstall the applications, and start installation again.
Do you uninstall these applications?

The current Camera-Viewer EX program cannot exist with the latest version of the Camera-Viewer EX program.To install the latest version of the Camera-Viewer EX program, select [OK] and uninstall the current Camera-Viewer EX program.After the uninstall is complete, the system starts installing the latest version of the program.

错误消息

原因及解决方法

参考

Data Copy Tool is not supported by this operating system.Installation will now end.

确认安装环境(操作系统)是否与控制器数据复制工具兼容，然后用兼容的操作系统重新安装此工具。

GP-Pro EX控制器/PLC连接手册

The following applications are already installed.

Data Copy Tool: *.**.***

(*.**.*** displays the version.)

Installation is not possible in conjunction with these applications. Please uninstall the applications, and start installation again.
Do you uninstall these applications?

The already installed version of the Device Data Copy Tool and the new version cannot co-exist.To install the latest version of the Device Data Copy Tool, select [OK] and uninstall the current Device Data Copy Tool.After the uninstall is complete, the system starts installing the latest version of the program.

GP-Pro EX控制器/PLC连接手册